Service Agreement
Why You’re Reading this…
The following Service Agreement (the “Agreement”) will clearly communicate my expectations for working together.
1. Parties. This Agreement is made between Vector Wellness, LLC, a Limited-Liability Company based in the state of Tennessee (“Vector Wellness, LLC”, “I”, “me”, and “my”) and you, the undersigned (electronically or by hand) or person who has clicked “I Agree” to this Agreement (“you” and “your”).
2. My Commitment to You. I promise to provide you with one or more of the following Services: clinical EFT (Emotional Freedom Techniques) with a certified practitioner, Quantum EFT (Emotional Freedom Techniques) with a certified practitioner, Energy Psychology with a certified practitioner, classical Pilates with a Nationally Certified Pilates Teacher (NCPT), crystal healing with a Hibiscus Moon Crystal Academy certified Advanced Crystal Master (ACM), ThetaHealing® with a certified practitioner, and Usui Reiki with a certified Usui Reiki Master. Here is what you can expect from me:
2.1. Time Integrity & Preparedness. I show up for you prepared and on time. I commit to centering and grounding myself before our time together so that I am able to hold space for you and deliver the Services with integrity and quality.
2.2. Communication. I respond to your emails, questions and inquiries as promptly as possible. If I do not know the answer, I will do my best to find an informed one for you.
2.3. Confidentiality. I will always act so as to protect your privacy to the best of my ability.
2.4. Student for Life and Continuing Education. I take great pride in being able to share the latest research and support for complementary wellness techniques. I also recognize that I continue to learn, grow and evolve. I reserve the right to retract previously provided knowledge and suggestions as new information becomes available. I am a practitioner who also considers myself a life-long learner.
2.5. Willingness to Refer. While I am here to help you on your journey to health and vitality to the best of my abilities, I also recognize there may be limitations to what I am able to offer and that there may be situations where another qualified professional is better suited to assist you. With your consent and a signed release form, I will consult my referral network and refer you, if required, to another professional so that you remain in good hands on your wellness journey.
3. What I Expect of You. Just as you are investing in me, I am also investing time and energy in you. For you to gain the most from our time together and the Services, here is what I expect of you:
3.1. Time Integrity. Let’s honor each other’s time. Time integrity and keeping your word is important. Please arrive on time, honor the length of the Services and the cancellation policy detailed in section 7 below.
3.2. Personal Responsibility & Ownership. You are responsible for your own physical, mental, emotional and spiritual wellbeing and actions during the course of the Services. While rare, you understand that “healing crises” can occur as a result of the Services. You are responsible for exercising sound judgement regarding scheduling other intensive body-oriented appointments shortly after our time together. Sometimes a powerful session needs time to integrate and engaging in other techniques too soon may be overwhelming.
3.3. Communication. I expect you to be upfront, open and honest about how your body and mind work, what issues and pains you have and your medical history. I can’t help if I don’t know what you are experiencing!
3.4. Commitment. I expect you to be committed to the Services and to your personal growth, evolution and transformation. I encourage you to implement daily self-care practices and techniques that I may share with you to facilitate your wellbeing between our sessions.
4. Term & Termination. The term of this Agreement will begin on the date of execution by both parties and will continue for the duration of the Services as agreed upon between both of us (the “Term”).
4.1. The Agreement may be terminated by either of us at any time by providing 7 days advance written notice to the other party (by email is acceptable). However, if you terminate the Agreement before the term is complete, you will still be obligated to make all payments for the Services.
4.2. I reserve the right to terminate this Agreement immediately if you violate any of the expectations outlined in section 3 above and you will not be entitled to any refunds or any continued working relationship with me.
5. Payment. You agree to pay the listed price for Services as outlined at energyworkheals.com at the time of booking. Payment for Services is due in full at the time of booking. All purchases are non-refundable. Purchase balances can be transferred, gifted, or applied toward another Vector Wellness, LLC, service or program. Any changes to the Payment price will not affect the validity of this Agreement. I reserve the right to make changes to the prices of my Services without notice.
5.1. You are responsible for prompt delivery of the payment. If you have to cancel a payment or issue a stop payment you will be solely responsible for any additional incurred costs.
6. Legal Fees. You will be responsible for any and all legal fees incurred by me pertaining to any potential chargeback issues (for example, if you want to issue a chargeback or contest a payment).
7. Cancellations and Refunds. Integrity and keeping your word are the cornerstones of all success. With that in mind, this is the cancellation and refund policy:
7.1. Cancellation / Reschedule Policy. Please give at least 12 hours notice if you have to cancel or reschedule, provided it is in the timeframe of this Agreement. In the event that I cancel the session due to unforeseen circumstances, I will reschedule the session in the future and as promptly as possible.
7.2. Refunds. All purchases for Services are non-refundable. Purchase balances can be transferred, gifted, or applied toward another Service. There will be no refunds.
8. No Guarantees. I cannot guarantee the success of the Services. I promise to provide you with the opportunity and support to see you grow, and the success of the Services ultimately depends on you. As such, no guarantees can be made for any particular outcome from my Services.
9. Communication. You understand that electronic correspondences cannot be guaranteed to be secure or error-free and could create a situation where information is intercepted, corrupted, lost, destroyed, arrives late or incomplete, or contains viruses. It is your full responsibility to check your email inbox as well as Promotions, Junk, Spam folders in a timely manner for session and event details. I am not liable for your inability to attend a session or event as a result of misplaced communication.
10. Confidentiality and Permissions. You understand that with the exception of special situations described below, you have the absolute right to the confidentiality of your Services with me. I will not tell anyone else what you have shared in one-on-one Services. I will always act so as to protect your privacy to the best of my ability. You may direct me to share information with whomever you choose, and you can change your mind and revoke that permission at any time. Although I take steps to protect client confidentiality, you understand that electronic correspondences are not always guaranteed to be secure and situations could arise where information is intercepted and viewed by someone in your vicinity. I may under certain circumstances legally speak to a healthcare professional or a member of your family about you without your prior consent, but I will not do so unless the situation is an emergency. The following are exceptions to your right to confidentiality:
10.1. There are some situations in which I am legally obligated to take action to protect others from harm, even if I have to reveal some information about a client. For example, if I believe that a child, an elderly person, or a disabled person is being abused, I must file a report with the appropriate state or local agency.
10.2. If I believe that a client is threatening serious bodily harm to another, I am required to take protective actions. These actions may include notifying the potential victim, contacting the police, or seeking hospitalization for the client.
10.3. If I believe that you are in imminent danger of harming yourself, I may legally break confidentiality and contact the police, a local crisis team, or a family member or other close connection.
10.4. If I am asked to provide services to your spouse, partner, or another member of your family, together we, in advance, will establish the limits of confidentiality.
10.5. I may occasionally find it helpful to consult other professionals about a client. During a consultation, I make every effort to avoid revealing the identity of the client. The consultant is also bound to keep the information confidential. If you don’t object, I will not tell you about these consultations unless I feel that it is important to our work together.
10.6. If you tell me of the behavior of another named health or mental healthcare provider that suggests this person has either (1) engaged in sexual contact with a patient, including yourself, or (2) is impaired from practice in some manner due to cognitive, emotional, behavioral, or health problems, I am required to report this to the practitioner’s state licensing board. I would inform you before taking this step. If you are my client and are also a healthcare provider, however, your confidentiality remains protected under the law from this kind of reporting.
10.7. In certain legal proceedings, particularly those involving child custody or those in which your emotional condition or treatment is an important issue, a judge may order my testimony. Confidentiality is not protected when a judge makes such an order or in certain other legal procedures. Please consult with an attorney if you are involved in a legal situation in which such confidentialities may be an issue.
11. Ownership of Materials. All the content that may be provided to you, including but not limited to videos, documents and PDFs, are for your use only and are not to be disseminated, distributed or re-used without my prior written consent.
12. Media Release. By participating in my Services, you agree to grant me the irrevocable right to use your likeness, image, photos, testimonials, public reviews on Google Business, video content and audio recordings captured of you during the Services or that you share with me online (via your own or others posting of you), as part of my online streaming, marketing and sales throughout the world and in perpetuity. You also release me from all claims you may have relating to such use. Please let me know if you ever want me to stop using any of this content of you.
13. Waiver. Before the Services can begin, you must also sign the following Waiver Agreement form. Please read it and make sure you understand it. You need to sign that form in addition to this Agreement so that I can be absolutely sure you understand and agree to it.
14. Standard Legal Things.
Choice of Laws and Venue. This Agreement will be governed exclusively by the laws of the State of Tennessee. The parties agree to irrevocably submit all claims to the exclusive jurisdiction of the courts of the State of Tennessee.
Severability. If any provisions of this Agreement are invalid or unenforceable, the other provisions in the Agreement will remain in full force and effect.
Entire Agreement. This Agreement constitutes the entire Agreement between the parties and replaces any prior agreements.
Waiver of Breach. The waiver by me of any breach by you of any provision of this Agreement will not be taken to be a waiver of any further breaches by you.
Notice. For the purpose of this Agreement, email will suffice for written notice when required as set out above.
Headings. The headings used in this Agreement are for stylistic purposes only and none of the content in the headings are intended to be legally binding.
Counterparts. This agreement may be signed in any number of counterparts, each of which is an original, and all of which taken together constitute one single document.
Online Agreement. We agree that this Agreement may be signed electronically or agreed to by having you type your full name the effect of which will be the same as if we signed this Agreement by hand and the intention of which is that both parties desire to be bound by all the terms of this Agreement.
Waiver
Why You’re Reading this Document…
The purpose of this release and waiver (the “Waiver”) is to openly communicate the possible risks and benefits associated with the Services and have you release Vector Wellness, LLC of any liability. Please be aware that if you do not sign this Waiver and agree to its Terms, you will not be able to benefit from the Services.
Please read carefully, understand fully, and ask questions if anything is unclear. I am here to support you. Make sure you understand this waiver. By signing this you agree you are signing away your legal rights and you agree to be bound by all the terms of this agreement.
1. Parties. We will refer to Vector Wellness, LLC, a Limited-Liability Company based in the state of Tennessee (“Vector Wellness, LLC”, “I”, “me”, and “my”) and you, the undersigned (electronically or by hand) or person who has clicked “I Agree” to this Waiver (“you” and “your”).
2. The Services. While with Vector Wellness, LLC, you may receive the following personalized services and more:
2.1. Clinical EFT (Emotional Freedom Techniques), Quantum EFT (Emotional Freedom Techniques), Energy Psychology, classical Pilates, crystal healing, ThetaHealing®, Usui Reiki, health, wellness and/or spiritual growth support (the “Services”).
2.2. If the Services are held in-person, this may involve hands-on assists. If you have any questions about what the Services entail, please ask before signing this Waiver.
2.3. The Services also apply to any of the Services made available for online streaming and participation or that take place outside of Vector Wellness, LLC, facilities, including outdoors or at your home.
3. Inherent Risks. You understand that receiving the Services poses inherent risks and potential side effects, some more obvious or serious than others. These risks can result in serious harm and injuries that could change your quality of life, so we want you to be aware of them beforehand. Potential side effects and injuries may include but are not limited to:
3.1. Physical injuries may include muscle tears, muscle strains and other musculoskeletal injuries, bruising, blood clots, nerve injury, scarring, redness, swelling, tenderness, hyperpigmentation, bleeding, soreness, headaches, dizziness, fatigue, fainting, bone fractures, indigestion and infection.
3.2. Over-supplementation or improper supplementation may result in allergic reaction, toxic overload, digestive distress, headaches, worsening of existing symptoms, etc. and exercise-induced injury such as dizziness, strained muscles, etc.
3.3. Mental, emotional, and psychological changes may result in distress, cognitive dissonance, disorientation related to changes in self, lifestyle and worldview, confronting difficult issues, personal challenges, non-ordinary states of consciousness and suppressed emotions, feelings or thoughts. It’s ok, inhale…..exhale!
3.4. Exposure to and contraction of COVID-19 or other communicable diseases passed on via other participants and use of shared space, surfaces, or equipment.
3.5. There are additional risks posed by receiving the Services outside of Vector Wellness, LLC, facilities, as this is a different environment. You acknowledge that where you agree to receive the Services outside of Vector Wellness, LLC, facilities you accept the increased and additional risks that come with this setting.
3.6. There may be other reasonable risks posed for Services performed outdoors, such as sun exposure and risk of dehydration, insects, exposure to infections, diseases, pollutants as well as other environmental factors. You understand and agree that Vector Wellness, LLC, is not responsible for any injuries caused as a result of performing the Services outdoors.
3.7. If you are or recently were pregnant, there may be additional risks to your body and to the health of the fetus, including but not limited to pregnancy loss, low birth weight, early delivery and postpartum complications.
3.8. Take another deep breath. You made it through the list!
4. Possible Benefits. While you have been made aware of the inherent risks of the Services, there may also be positive benefits to you that Vector Wellness, LLC, wants you to be aware of. Positive potential side effects may include, but are not limited to: reduced stress levels, release of felt distress, decreased anxiety, increased flexibility of your body, mind and spirit, enhanced immune function, feelings of deep relaxation and overall wellbeing, increased sense of personal efficacy, improved self-esteem and self-insight, an enhanced sense of personal empowerment, and self-care tools that you can use on your own for daily stress reduction and emotional self-regulation.
5. Affirmation of Health. By agreeing to receive the Services, you affirm that you have sought medical advice and consulted with your primary care physician to determine that these are the right treatments for you and do not pose a significantly increased risk to your health. If you have any pre-existing medical conditions, physical injuries, weakness, are pregnant or post-natal, you should consult with your doctor first before engaging with the Services. Please communicate and inform Vector Wellness, LLC, IMMEDIATELY if at any point you do not feel well during the Services.
6. COVID-19 & Infectious Disease. You acknowledge that every time you come to Vector Wellness, LLC, to receive in-person Services you are affirming that you are healthy and that you do not present an increased risk due to COVID-19 or other infectious diseases. If at any point within 14 days prior to receiving the in-person Services, you have suffered from symptoms of a communicable disease (including but not limited to fever, chills, cough, shortness of breath, or sore throat), been in close contact with someone with a known or suspected case or in a hot spot area, or else are uncertain of your health or risk of transmission, you agree not to visit or seek Services and you should consult with your doctor. You agree to update her regarding your health or risk factor and to comply with all measures and policies implemented by Vector Wellness, LLC, and applicable public health guidelines (federal, provincial, local, CDC and others) as updated, including but not limited to wearing masks, personal hygiene and social distancing, and taking your temperature or allowing it to be checked before entering Vector Wellness, LLC’s place of business.
7. Medical Disclaimer. You fully understand that Vector Wellness, LLC, is not a medical or healthcare professional and that the Services and any information, consultation or facilitation provided by Vector Wellness, LLC, does not constitute medical treatment or advice. You acknowledge and agree that your use of any dietary, lifestyle or wellness recommendations or information is completely voluntary and you are solely responsible for freely choosing to implement them. You are now being advised that it is your responsibility to obtain competent medical advice from a licensed medical or mental health professional regarding any physical or mental health problems, ailments, conditions, eating disorders, or other diseases. You understand and agree that any service rendered by Vector Wellness, LLC, is not designed to cure or prevent any disease, pain, deformity, injury, mental or physical condition of any kind. The Services provided by Vector Wellness, LLC, are complementary wellness techniques that support the body holistically and aim to promote a state of relaxation and wellbeing.
8. Voluntary Assumption of Risk. You have read this Waiver and understand the risks of receiving the Services provided by Vector Wellness, LLC. Your signature below, electronic signature or clicking ‘I Agree’, and your acceptance of the Services provided by Vector Wellness, LLC, illustrates your voluntary engagement and assumption of the risks of the Services.
9. Media Release. You’re awesome! By signing this Waiver, you agree to grant Vector Wellness, LLC, the irrevocable right to use your likeness, image, photos, testimonials, public reviews on Google Business, video content and audio recordings captured of you at our facilities, during the Services or that you share with us online (via your own or others posting of you), as part of our online streaming, marketing and sales throughout the world and in perpetuity. You also release us from all claims you may have relating to such use. Please let us know if you ever want us to stop using any of this content of you.
10. Release, Waiver and Indemnity. You hereby release, hold harmless, indemnify and waive any claims against Vector Wellness, LLC, its members, directors, officers, contractors, employees, volunteers, agents, executors, administrators, successors, family members and assigns (the “Released Parties”) from any liability and damages arising from death or personal injuries, including the contraction of COVID-19 or other communicable diseases or related to premises liability, however caused including as a result of Vector Wellness, LLC’s negligence, during the Services with Vector Wellness, LLC. You are releasing the Released Parties at your own risk and you agree to forfeit any and all forms of legal recourse which may be available to you, including but not limited to any form of damages, as a result of your undertaking of the Services. You agree that these provisions above apply to you, your family, heirs, executors or anyone else who may be able to bring a legal action on your behalf in the future.
11. Continued Agreement. Agreement to this Waiver will act as your continued agreement to all ensuing sessions, workshops and Services whether in person (inside or outside), via phone, online, or via video conferencing tool.
12. Valuables. You agree to be responsible for the loss or damage of any personal property you bring or leave at Vector Wellness, LLC’s facilities, or any damage to your personal property that might result while participating in the Services online (i.e. participating in an online yoga class and knocking over your expensive lamp at home).
13. General Legal Provisions.
Choice of Laws and Venue. This Waiver will be governed exclusively by the laws of the State of Tennessee. The parties agree to irrevocably submit all claims to the exclusive jurisdiction of the courts of the State of Tennessee.
Severability. If any provisions of this Waiver are invalid or unenforceable, the other provisions in the Waiver will remain in full force and effect.
Entire Agreement. This Waiver constitutes the entire agreement between the parties and replaces any prior agreements.
Headings. The headings used in this Waiver are for stylistic purposes only and none of the content in the headings are intended to be legally binding.
Online Agreement. We agree that this Waiver may be signed electronically or agreed to by having you type your full name, the effect of which will be the same as signing by hand and the intention of which is that both parties desire to be bound by all the terms of the Waiver.
